Junior Client Solution Architect (Retail)

TL;DR

Junior Client Solution Architect (Retail): Serving as the primary operational contact for clients in the DACH region, managing requirement gathering, project delivery, and data-driven solution alignment. Focus on building strong client relationships, coordinating with internal operations teams, and ensuring high-quality service delivery for consumer intelligence solutions.

Location: Must be based in Warsaw, Poland (Hybrid: 2 days/week in office).

Compensation: PLN 7,500 - PLN 8,000 monthly.

Company

NIQ is the world’s leading consumer intelligence company, providing a complete understanding of consumer buying behavior through advanced analytics and retail insights.

What you will do

• Act as the primary operational contact for DACH region clients, managing requirements, delivery timelines, and quality issues.
• Coordinate with Customer Success and Sales teams to ensure accurate information exchange and project alignment.
• Translate client requirements into actionable internal work orders and monitor progress through to delivery.
• Partner with internal operations teams to troubleshoot inquiries and resolve client concerns efficiently.
• Identify opportunities to enhance client data and suggest improvements for more robust database production.
• Coordinate quality checks with BAU teams to ensure high-precision solution delivery.

Requirements

• German language proficiency is a must.
• 2+ years of experience working with corporate clients.
• Strong problem-solving and analytical skills with the ability to translate data into actionable solutions.
• Excellent communication skills with a client-centric mindset.
• Ability to manage multiple projects effectively across different teams.
• Must be based in or able to work from Warsaw, Poland.

Nice to have

• Knowledge of the retail landscape.

Culture & Benefits

• Hybrid work system with 2 days per week in the office.
• Private medical coverage through Medicover and life insurance.
• Access to LinkedIn Learning for professional development.
• Employee Assistance Program (EAP) providing 24/7 confidential support.
• Multisport card and benefit platform for leisure activities.
• Volunteer time off and additional days off for significant life moments.