Senior Manager, Presales Engineering (CPaaS)

TL;DR

Senior Manager, Presales Engineering (CPaaS): Leading a team of Presales Engineers for the DACH region to optimize business-critical customer engagement use cases with an accent on technical strategy and sales funnel acceleration. Focus on building high-performance teams, driving data-driven business results, and managing complex cloud architecture integrations.

Location: Remote, must be based in the UK

Company

hirify.global is a global leader in cloud communications (CPaaS), empowering businesses to create personalized customer experiences via scalable APIs and AI.

What you will do

• Partner with Sales leadership to define strategies for closing and supporting opportunities in the DACH subregion.
• Lead, mentor, and develop a team of highly skilled Presales Engineers.
• Develop and implement programs to scalably accelerate the sales funnel.
• Define technical strategy and forecasting, utilizing data to make informed deployment decisions.
• Collaborate cross-functionally with Product, Support, Legal, Security, and Engineering to ensure customer success.
• Handle critical customer blocking issues and provide direct hands-on problem solving.

Requirements

• 7+ years of presales experience in SaaS or CPaaS industries.
• 3+ years of formal people leadership experience with a track record of coaching and professional growth.
• BS in Computer Science or equivalent software engineering experience.
• Deep understanding of IP-based telephony, messaging, real-time communications, and contact center technology.
• Experience with cloud platforms such as AWS, Google Cloud, or Microsoft Azure and AI systems.
• Must be based in the United Kingdom.

Nice to have

• Fluency in German.
• Experience in post-sales technical consulting, software engineering, or product management.

Culture & Benefits

• Remote-first work culture emphasizing global inclusion and connection.
• Competitive compensation and comprehensive healthcare.
• Generous time off, including parental and wellness leave.
• Retirement savings program.
• Support for volunteering and community donation efforts.