Credit Control Assistant (Legal)

TL;DR

Credit Control Assistant (Finance): Managing the collection of outstanding invoices across a client portfolio with an accent on debt recovery and client relationship management. Focus on resolving complex invoice queries, ensuring accurate receipt allocation, and maintaining overdue percentages within target thresholds.

Location: Hybrid (Bolton, UK)

Company

hirify.global is a leading provider of legal and claims solutions to insurers and businesses, utilizing proprietary AI technology to optimize the claims handling process.

What you will do

• Manage and collect outstanding client invoices according to agreed processes and timescales.
• Build and maintain positive client relationships while balancing effective debt recovery.
• Investigate and resolve invoice queries in collaboration with Fee Earners and clients.
• Ensure accurate allocation of client receipts in coordination with the Legal Cashiers Team.
• Analyze outstanding debt and monitor overdue accounts to keep percentages within target.
• Contribute to process reviews and recommend improvements to the credit control function.

Requirements

• Strong attention to detail and excellent numeracy skills.
• Proven ability to manage time effectively and prioritize a diverse workload.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Professional communication skills for effective engagement with clients and colleagues.
• Collaborative mindset and a strong team-player approach.

Culture & Benefits

• Financial perks including the Davies Incentive Plan and a pension scheme (5% Employee / 3% Employer).
• 25 days holiday per year, with the option to buy or sell 3 days.
• Comprehensive health support via Simply Health Care Cash Plan and WeCare (24/7 online GP, mental health, and wellbeing support).
• Death In Service benefit after one year of service.
• Practical schemes including Cycle to Work, Tech Scheme, and Season Ticket Loans.
• Access to online discount sites, Gourmet Society, and Merlin Attractions.

Hiring process

• Application and CV Review.
• Initial Phone Call.
• Interview.
• Offer.