Fulfillment Associate (Document Management)

TL;DR

Fulfillment Associate (Document Management): Supporting order processing and supply chain operations with an accent on accuracy, inventory tracking, and administrative coordination. Focus on streamlining order entry workflows and ensuring high-quality customer service standards while maintaining operational documentation.

Location: Must be based in or able to commute to Ewing, NJ. This is a hybrid role requiring approximately one week per month of onsite work at the state office.

Salary: $32,600 - $54,650 USD

Company

A global leader in professional information services, software tools, and content solutions for critical decision-making.

What you will do

• Enter and process customer orders accurately into the system.
• Coordinate with third-party vendors to ensure timely order fulfillment.
• Perform inventory checks and report any discrepancies.
• Maintain and organize operational documents and records.
• Assist with demand planning and general administrative duties.
• Provide support for basic customer inquiries.

Requirements

• Proficiency in order entry software and systems.
• Strong attention to detail for accurate order processing.
• Effective verbal and written communication skills.
• Ability to manage time and prioritize tasks efficiently.
• Must have reliable transportation for required monthly onsite work in Ewing, NJ.
• Basic understanding of inventory management and customer service principles.

Culture & Benefits

• Comprehensive health coverage including Medical, Dental, and Vision plans.
• Financial security benefits including 401(k) and FSA/HSA options.
• Work-life balance support with Vacation, Sick Time, and Paid Parental Leave.
• Commuter benefits and Tuition Assistance Plan.
• Inclusive and supportive team environment recognized for diversity.