Manager, NA Release Management (SaaS)

TL;DR

Manager, NA Release Management (SaaS): Managing and coordinating software releases across North America with an accent on agile delivery and stakeholder alignment. Focus on optimizing release processes, managing risks, and leading a team of Release Managers and Scrum Masters to ensure high-quality deployments.

Location: Coyoacan, Mexico

Company

hirify.global is a global leader in data and software services that transforms the vehicle lifecycle into a connected digital experience.

What you will do

• Lead and manage a team of North American Release Managers and Scrum Masters, ensuring they meet corporate and PMO objectives.
• Manage, track, and report on software release efforts, facilitating and coordinating iterative, agile approaches to delivery.
• Collaborate with Product, Engineering, QA, and IT to drive prioritization, launch readiness, and communication.
• Coordinate the creation of detailed release notes, runbooks, and platform architecture diagrams.
• Facilitate deployment Go/No-Go meetings and support release events through active coordination and issue resolution.
• Iteratively improve existing release processes to increase efficiency, repeatability, and alignment.

Requirements

• Bachelor's degree (B.A.) or equivalent work experience.
• 10+ years of experience in Release Management, Project/Program Management, or Agile methodologies.
• 5+ years of experience facilitating software delivery projects across multiple teams and regions.
• Proven management and leadership experience.
• Deep understanding of SaaS solutions and Agile frameworks such as Kanban, SAFe, Scrum, and Lean.
• English: C1 level (Excellent verbal and written communication).

Culture & Benefits

• Innovative and fast-paced culture focused on cognitive answers, insights, and automation.
• Opportunity to collaborate with a global team across North America and Europe.
• Emphasis on professional growth through mentoring, coaching, and collaborative learning.
• Environment that values emotional intelligence, humility, and transparency.
• Focus on accountability and measurable visibility within the PMO framework.