Associated Director, Customer Management (IT Services)

TL;DR

Associated Director, Customer Management (IT Services): Driving account growth and profitability through strategic relationship management with top-level executives with an accent on P&L ownership and revenue retention. Focus on developing cutting-edge account strategies, identifying new business opportunities, and delivering tailor-made technical solutions.

Location: Sao Paulo, Brazil (Hybrid)

Company

hirify.global is a leading provider of mission-critical technology infrastructure services, helping global businesses run and reimagine their core systems.

What you will do

• Lead Portfolio or Strategic accounts to drive proactive growth and increase overall profitability.
• Develop and execute strategic account plans to ensure high retention and minimize renewal erosion.
• Build and maintain trusted, long-term relationships with C-level executives and key decision-makers.
• Take full ownership of account P&L, managing revenue growth, costs, and associated risks.
• Collaborate with sales teams to execute the end-to-end sales process from prospecting to closing.
• Integrate industry best practices to position the company as a market leader in technical solutions.

Requirements

• 5+ years of experience running account P&L.
• 5 years of experience managing the end-to-end sales process.
• Proven track record in driving revenue growth, managing costs, and profitability.
• Deep knowledge of current business and technology trends and industry best practices.
• Must be based in Sao Paulo, Brazil.

Nice to have

• Bachelor's or Master's degree.
• Prior sales experience specifically within technical solutions.

Culture & Benefits

• Hybrid-friendly work culture that prioritizes employee well-being.
• "Be Well" programs supporting financial, mental, physical, and social health.
• Comprehensive learning and certification opportunities with Microsoft, Google, and Amazon.
• A culture of empathy and belonging described as "The hirify.global Way".
• Personalized career development paths with continuous feedback and coaching.