Bank Chief Operations Officer (Fintech)

TL;DR

Bank Chief Operations Officer (Fintech): Overseeing daily operational activities for a de novo bank in formation with an accent on payment processing, vendor management, and operational controls. Focus on optimizing cash movement, managing banking partner relationships, and ensuring regulatory compliance across servicing and collections.

Location: Remote (U.S.), or Hybrid in Minneapolis, MN or Salt Lake City, UT

Company

hirify.global is a fintech company revolutionizing the shopping experience through interest-free installment plans to empower the next generation of consumers.

What you will do

• Manage day-to-day banking operations and optimize cash movement and settlement timing.
• Monitor and resolve exceptions for ACH, wire, RTP, and card settlements.
• Oversee the operational performance of customer servicing and collections, ensuring regulatory compliance.
• Serve as the primary operational relationship manager for banking partners, payment processors, and third-party vendors.
• Develop operational controls, reporting dashboards, and documentation to ensure financial transaction accuracy.
• Collaborate with Product, Engineering, and Data teams to implement scalable automation and process improvements.

Requirements

• Must be based in the United States.
• Bachelor's degree in Finance, Accounting, Business, Economics, or a related field.
• 3–7 years of experience in banking, treasury, payment, or fintech operations.
• Deep understanding of ACH, wire transfers, payment settlements, and cash management.
• Experience working directly with core banking vendors and financial institutions.
• Advanced data analysis skills and strong problem-solving abilities.

Nice to have

• Experience in BNPL, lending, or digital banking environments.
• Knowledge of NACHA operating rules and payment network regulations.
• Proficiency with SQL, Looker, Tableau, or similar reporting tools.
• Familiarity with SOX controls and operational risk frameworks.

Culture & Benefits

• Opportunity to shape the future of digital payments within a fast-growing public company.
• Flexible work environment with remote and hybrid options.
• Competitive compensation package including equity opportunities.
• Impactful role focusing on improving financial access and empowerment for consumers.