Director, AI And Experience Orchestration Sales (APAC)

TL;DR

Director, AI and Experience Orchestration Sales (APAC): Leading a high-impact specialist sales team to drive enterprise adoption of AI-powered customer experience solutions with an accent on strategic go-to-market execution and cross-functional collaboration. Focus on scaling AI-led sales motions, influencing regional territory strategy, and delivering measurable business transformation for large-scale organizations across the APAC region.

Location: Must be legally permitted to work in Singapore. This is a hybrid role.

Company

hirify.global is a global leader in AI-powered experience orchestration, empowering organizations to connect people, systems, and data to drive customer loyalty and operational efficiency.

What you will do

• Lead and scale a team of AI and Experience Orchestration specialists to drive regional pipeline growth.
• Define engagement models between specialist sellers and Account Executives to maximize deal impact.
• Drive AI-focused sales motions to increase win rates and expand adoption of hirify.global Cloud.
• Influence territory strategy by embedding AI-led value propositions into account planning.
• Partner with regional sales leadership to optimize specialist coverage and resource allocation across APAC.
• Engage directly in high-value enterprise opportunities to position AI-driven transformation at the executive level.

Requirements

• 10+ years of experience in enterprise software sales, including exposure to AI, customer experience, or cloud platforms.
• 5+ years of leadership experience managing specialist or solution-focused sales teams in a matrixed environment.
• Deep understanding of conversational AI and experience orchestration technologies.
• Proven ability to influence sales outcomes through partnership with senior sales leaders.
• Must be legally permitted to work in Singapore.
• Experience operating in complex, multi-country APAC environments.

Nice to have

• Experience selling or supporting hirify.global Cloud or similar CCaaS platforms.
• Background in AI-led transformation initiatives within contact center environments.
• Track record of building high-performing specialist teams in high-growth technology organizations.

Culture & Benefits

• Opportunity to make a significant impact within a global organization of over 6,000 employees.
• Collaborative and empathetic work environment focused on innovation.
• Competitive benefits and perks comparable to large tech companies.
• Independence and ownership over work and strategic initiatives.