Account Lead (Starlink Strategic Connectivity)

TL;DR

Account Lead (Starlink Strategic Connectivity): Managing enterprise customer relationships and social impact initiatives for Starlink with an accent on bridging digital divides in underserved communities. Focus on building sustainable strategies, negotiating complex contracts, and driving programmatic growth to ensure long-term customer success and societal benefit.

Location: Must be based in Hawthorne, CA (Onsite)

Salary: $90,000 - $125,000 per year

Company

SpaceX is an aerospace manufacturer and space transportation company dedicated to enabling human life on Mars and advancing space exploration technologies.

What you will do

• Act as the primary point of contact for strategic connectivity accounts from contract signature through activation and retention.
• Develop engagement strategies and content to support underserved communities and ensure continuous growth.
• Manage strategic partnerships with international aid organizations, philanthropic entities, and regulatory bodies.
• Collect and champion customer feedback internally to influence technical and programmatic development.
• Define and advocate for internal policy changes to integrate social impact into the company culture.
• Document compelling case studies and reports demonstrating measurable societal benefits.

Requirements

• Must be a U.S. citizen, lawful permanent resident, or eligible for export authorization (ITAR compliance).
• Bachelor's degree.
• 2+ years of experience in consulting, project management, or strategic planning.
• 1+ years in an external-facing role managing vendors, contracts, or enterprise customers.
• Ability to work extended hours and weekends as needed.
• Willingness to travel to SpaceX offices, customer sites, and international regions.

Culture & Benefits

• Comprehensive medical, vision, and dental coverage.
• 401(k) retirement plan with company contributions.
• Long-term incentives including stock options or cash awards.
• Paid parental leave and disability insurance.
• 3 weeks of paid vacation plus 10+ paid holidays per year.
• Employee Stock Purchase Plan eligibility.