Renewals Account Manager (Cybersecurity)

TL;DR

Renewals Account Manager (Cybersecurity): Managing the contract renewal cycle and driving ARR growth for an AI-native security platform with an accent on partner collaboration and customer success. Focus on optimizing the renewal pipeline, navigating complex negotiations, and communicating product value to maximize retention.

Location: United Kingdom - Reading

Company

CrowdStrike is a global leader in cybersecurity providing an advanced AI-native platform designed to stop breaches across various industries.

What you will do

• Manage the end-to-end contract renewal cycle.
• Generate and deliver quotes to channel partners and end customers.
• Consult with partners and customers to resolve inquiries and facilitate bookings.
• Communicate the value of products to drive license growth and increase per-endpoint revenue.
• Collaborate with Account Managers to provide a seamless customer experience.

Requirements

• Proven track record of meeting or exceeding expectations in a quota-carrying role.
• Ability to balance multiple daily tasks and adjust priorities in a fast-paced environment.
• Strong technical aptitude and capacity to learn new concepts quickly.
• Exceptional written and verbal communication skills.
• High level of comfort in handling objections and leading negotiations.
• Must be based in or able to work from Reading, UK.

Nice to have

• Experience in Security or SaaS sales.
• Background in Customer Success or Customer Service.
• Prior experience using Salesforce or other CRM solutions.

Culture & Benefits

• Market-leading compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holiday policies.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees.
• Vibrant office culture with world-class amenities.