Senior AI Partner Architect (AI)

TL;DR

Senior AI Partner Architect (AI): Designing and optimizing end-to-end AI systems for customer experience orchestration with an accent on RAG architectures, LLM integration, and scalable enterprise solutions. Focus on enabling partner ecosystems through technical enablement, architectural guidance, and driving AI-led business outcomes.

Location: Must be based in the USA (North Carolina)

Salary: $134,900–$237,300

Company

hirify.global is a global leader in AI-powered experience orchestration, empowering organizations to deliver empathetic, personalized customer and employee experiences at scale.

What you will do

• Design end-to-end AI systems for customer experience, integrating LLMs, deterministic workflows, and orchestration layers.
• Optimize RAG and knowledge architectures to ensure AI responses are grounded in enterprise data with high accuracy and relevance.
• Establish AI evaluation frameworks and quality metrics to measure business impact and performance.
• Support partner development labs by facilitating workshops and providing technical guidance on hirify.global AI capabilities.
• Serve as a technical escalation point for complex integration issues during partner pre-sales cycles.
• Develop reusable technical assets, demos, and enablement content to scale field capability across partner organizations.

Requirements

• Must be based in the USA with the ability to work in a hybrid or remote capacity.
• Hands-on experience designing modern AI solutions using LLMs, NLU/NLP, and retrieval-based systems.
• Expertise in enterprise integration, RESTful APIs, and real-time design for voice and cloud ecosystems.
• Proven ability to translate complex AI architectures into clear business value for executive stakeholders.
• Strong technical demonstration prowess and experience in partner-facing pre-sales enablement.
• Ability to define and implement AI governance, observability, and evaluation strategies.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance with telehealth coverage.
• Flexible work schedules and work-from-home opportunities.
• 401(k) matching program and competitive compensation packages.
• Open Time Off policy in addition to 10 paid holidays.
• Strong focus on professional development and career growth.
• Inclusive environment committed to equal opportunity and fairness.