Senior Analyst, Customer Success

TL;DR

Senior Analyst, Customer Success (Data Analytics): Transforming sales and consumer data into actionable insights for clients with an accent on data storytelling and business impact. Focus on building compelling reports, managing client engagements, and ensuring data accuracy to drive growth in the consumer electronics market.

Location: Tokyo, Japan

Company

hirify.global is a global leader in consumer intelligence, providing comprehensive insights into buying behavior through advanced analytics and retail data.

What you will do

• Analyze and interpret sales and consumer data to provide actionable business insights.
• Create compelling reports and presentations that highlight category trends and recommendations.
• Visualize data effectively using tables, charts, and graphs.
• Ensure high standards of data accuracy and consistency across datasets.
• Collaborate directly with clients to discuss analysis design and business opportunities.
• Manage projects independently to ensure timely and cost-effective delivery.

Requirements

• Fluent in English and Japanese (written and spoken).
• Bachelor’s degree from a reputable university.
• Strong analytical and business acumen with an understanding of growth and brand strategy.
• Proficiency in Microsoft PowerPoint and Excel.
• Ability to work independently in a digitally enabled environment.
• Excellent communication and presentation skills.

Nice to have

• Experience with retail or POS data.
• Basic knowledge of statistics.

Culture & Benefits

• Flexible working environment.
• Access to structured global learning programs and LinkedIn Learning.
• Mentorship and coaching from experienced leaders.
• Opportunities for cross-functional exposure and global mobility.
• Employee-Assistance-Program (EAP) and volunteer time off.