IT Intern (Techstop Support)

TL;DR

IT Intern (Techstop Support): Providing technical assistance and device management for corporate and field employees with an accent on troubleshooting hardware and software issues. Focus on learning IT operations, supporting cutting-edge technologies, and delivering high-quality customer service within a dynamic corporate environment.

Location: Must be based in San Jose

Company

hirify.global is a global leader in electronic design and computational software, focused on solving complex technological challenges.

What you will do

• Assist with desktop support needs and device asset management.
• Build, configure, and troubleshoot PC hardware and software.
• Provide high-quality customer service to local and remote users.
• Collaborate with local IT teams and international groups on global projects.
• Document processes and procedures to support operational efficiency.
• Participate in cross-functional IT initiatives.

Requirements

• Currently enrolled in a college IT course or similar training program.
• Must be based in San Jose.
• Ability to work a minimum of 12 months.
• Strong troubleshooting and problem-solving skills.
• Willingness to learn Microsoft products including Windows 10 and Office 365.
• Good oral and written English communication skills.

Nice to have

• Previous experience in an IT support role.

Culture & Benefits

• Opportunity to work in a dynamic IT organization.
• Exposure to global IT projects and corporate operations.
• Mentorship from experienced IT engineers and leadership.
• Commitment to diversity, inclusion, and equal employment opportunity.