AI & Experience Orchestration Director (Sales Overlay)

TL;DR

AI & Experience Orchestration Director (Sales Overlay): Driving strategic growth for the hirify.global AI portfolio by partnering with account teams to deliver innovative AI-powered customer experience solutions. Focus on leading complex sales cycles, identifying high-impact AI use cases, and serving as a subject matter expert to differentiate hirify.global in the market.

Location: Must be based in the USA

Salary: $134,000 - $235,600

Company

hirify.global is a global leader in AI-powered experience orchestration, empowering organizations to deliver personalized customer and employee experiences at scale.

What you will do

• Partner with account executives on territory planning, pipeline generation, and opportunity management to exceed sales targets.
• Provide subject matter expertise to differentiate hirify.global AI solutions during client engagements.
• Lead customer workshops focused on developing AI use cases and pilot programs.
• Support sales teams with positioning, pricing, proposals, and technical AI discussions.
• Act as the voice of the customer and field teams to influence product and marketing strategies.
• Upskill account executives on the hirify.global AI portfolio through enablement programs and field support.

Requirements

• 12+ years of professional experience in Software, Cloud, or AI.
• Must be based in the USA.
• Proven expertise in AI-powered customer experience with an AI-first mindset.
• Strong background in sales overlay or subject matter expert roles.
• Demonstrated ability to lead through influence and manage multiple complex work streams.
• Excellent presentation and communication skills for public-facing expert roles.

Nice to have

• Hands-on experience selling AI solutions within the contact center or customer experience market.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance with telehealth coverage.
• 401(k) matching program and financial security benefits.
• Flexible work schedules and remote work opportunities.
• Open Time Off policy plus 10 paid holidays.
• Commitment to diversity and equal opportunity employment.
• Development and career growth opportunities in a collaborative, empathetic environment.