Technical Account Manager (AdTech)

TL;DR

Technical Account Manager (AdTech): Managing the technical onboarding and activation of agency partners on the hirify.global platform with an accent on solution design, workflow configuration, and customer enablement. Focus on accelerating time-to-value, driving platform adoption, and translating complex business requirements into scalable technical workflows.

Location: Must be based in New York, United States

Salary: $90,000–$130,000 per year plus annual performance bonus

Company

hirify.global is an AI-powered advertising technology company that integrates media, creative, and intelligence to help brands optimize their ad performance across major social platforms.

What you will do

• Lead technical discovery sessions to define customer objectives and implementation requirements.
• Design and present solution recommendations, demos, and workflow walkthroughs for diverse stakeholders.
• Own end-to-end onboarding execution, from post-sale handoff through to live workflow activation.
• Configure platform integrations and provide hands-on training to agency teams.
• Proactively identify and remove blockers to accelerate time-to-first-value for new customers.
• Collaborate with Product and Engineering teams to provide feedback and improve platform scalability.

Requirements

• Must be based in New York, United States.
• Proven experience in Technical Account Management, Solutions Consulting, or Implementation Consulting.
• Ability to translate business requirements into practical technical solutions.
• Strong presentation and communication skills for both technical and non-technical audiences.
• Experience managing multiple customer engagements simultaneously.
• Technical aptitude for learning complex platforms and explaining technical concepts clearly.

Nice to have

• Experience working with enterprise customers or advertising technology platforms.
• Background in digital marketing or agency environments.

Culture & Benefits

• Comprehensive healthcare packages and mental health benefits.
• 401K retirement plan with company matching.
• Equity grants for all new employees.
• Five weeks of paid time off plus 11 company holidays and unlimited sick days.
• Wellness benefits, learning reimbursement, and volunteer time off.