Director of Product Management (Player Tracking and Loyalty)

TL;DR

Director of Product Management (Player Tracking and Loyalty): Define, own, and deliver product strategy for player tracking and loyalty platforms across core gaming systems with an accent on end-to-end P&L responsibility, multi-year roadmap execution, and measurable revenue growth. Focus on building scalable, secure, and regulatory-compliant loyalty capabilities across EGM, CMS, kiosks, mobile, online, and on-property experiences.

Location: USA (NV, Las Vegas)

Salary: $160,000 - $180,000

Company

Light & Wonder builds land-based gaming technology, products, and content for casinos and operators worldwide.

What you will do

• Own full P&L accountability for player tracking and loyalty products, including revenue growth, cost management, margin optimization, forecasting, and long-term financial performance.
• Lead product vision and a multi-year roadmap for player tracking and loyalty platforms aligned to core gaming system strategy.
• Drive the full lifecycle from concept and business case through development, launch, optimization, and end-of-life decisions.
• Partner with Software Engineering, Architecture, and UX to deliver scalable, secure, and regulatory-compliant capabilities across physical and digital touchpoints.
• Develop monetization strategies (pricing models, packaging, and go-to-market) to maximize adoption and lifetime value.
• Use data, analytics, and ROI modeling to prioritize investments and measure product performance; lead and develop a team of Product Managers.

Requirements

• 10+ years of product management experience, including senior leadership roles.
• Demonstrated ownership of P&L for enterprise or platform-based products.
• Deep experience with gaming player tracking, loyalty systems, and core gaming platforms.
• Proven success delivering complex, highly regulated software products at scale.
• Experience integrating loyalty and player engagement systems across physical and digital channels.
• Knowledge of gaming regulations, compliance frameworks, and security best practices.

Culture & Benefits

• Company-sponsored benefits including healthcare, dental, vision, paid time off, and a 401(k) plan.
• Tuition assistance and additional benefits.
• Role may require gaming or other licensing, background investigations, and security checks due to regulated gaming environment.
• Some domestic and international travel may be required.

Hiring process

• Interviews focused on product leadership, regulated software delivery, and P&L ownership.
• Background investigation/licensing requirements may be part of the hiring and continued employment process.