Sales Engineer (AIOps)

TL;DR

Sales Engineer (AIOps): Driving technical sales and customer success for a hybrid cloud monitoring platform with an accent on articulating complex ITOM/APM solutions to technical and business stakeholders. Focus on conducting Proof of Value (POV) engagements, delivering high-impact product demonstrations, and translating technical infrastructure advantages into clear business outcomes.

Location: Must be based in the United States

Company

hirify.global is a leader in IT Operations Management, providing actionable insights to resolve and predict problems across cloud and distributed architectures through automation and AI.

What you will do

• Deliver compelling sales presentations and product demonstrations to diverse technical and business audiences.
• Lead Proof of Value (POV) engagements to validate that the platform meets specific prospect requirements.
• Create technical documentation, including RFP responses and competitive analysis, to support the sales cycle.
• Provide technical support for tradeshows and industry events.
• Collaborate with Account Executives to develop customer rapport and drive successful sales outcomes.
• Travel to customer sites for face-to-face meetings during critical stages of the sales process.

Requirements

• Must be based in the United States
• BS/BA degree in EE, CS, or a related field.
• 7+ years of experience in Sales Engineering, specifically within network monitoring, management, or cloud services.
• Proven technical pre-sales experience with ITOM, APM, or ITSM solutions.
• Strong knowledge of UNIX, TCP/IP, SNMP, Syslog, PowerShell, and ITIL frameworks.
• Ability to obtain a security clearance if required.

Nice to have

• Experience with Python, XML/JSON, YANG/NETCONF, or Kubernetes.
• Understanding of Public Sector requirements.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance plans.
• 401(k) retirement plan with employer match.
• Flexible Paid Time Off (FTO) and two days of Volunteer Time Off (VTO) annually.
• Paid parental leave and pet insurance.
• 5-year service milestone sabbatical program.
• Access to a collaborative environment with regular virtual events and professional development opportunities.