Sr. Sales Executive, Digital Sales - CCaaS (Remote)

Location: Remote; Austin, TX

Company

hirify.global provides CCaaS, customer experience, AI, and digital transformation solutions supported by technology and professional services.

What you will do

• Generate new-business revenue by selling CCaaS, AI, customer experience, and digital transformation solutions.
• Develop strategic account plans, prospect target accounts, and build pipeline through outbound activity, partners, networking, referrals, and industry engagement.
• Engage CIOs, COOs, customer experience leaders, contact center leaders, and operations executives.
• Lead complex sales cycles from discovery through contract negotiation and close, including RFP responses and business case development.
• Collaborate with solution architects, consulting, delivery, and partner teams to create tailored multi-vendor CCaaS and CX solutions.
• Manage CRM opportunities, forecasting, and pipeline activity while achieving or exceeding revenue and quota targets.

Requirements

• 10+ years of mid-market to enterprise consultative solution-selling experience.
• 4+ years of sales experience in CCaaS, contact center, customer experience, SaaS, or customer service technology.
• Demonstrated success generating net-new opportunities, closing complex enterprise deals, and exceeding sales quotas.
• Experience managing multi-stakeholder enterprise sales processes and coordinating cross-functional teams.
• Strong understanding of customer experience operations, contact center modernization, cloud migration, AI, or automation.
• Strong executive communication, presentation, negotiation, relationship-building, pipeline management, and consultative selling skills.

Nice to have

• Experience selling solutions within ecosystems such as NICE CXone, Genesys Cloud, Zoom Contact Center, Five9, Cisco, Microsoft, Google, or Cognigy.
• Success selling complex technology and professional services engagements ranging from six-figure to multi-million-dollar opportunities.
• Established relationships with enterprise contact center, customer experience, IT, and operations leaders.

Culture & Benefits

• Remote work arrangement.
• Independent, self-directed role with minimal direction.
• Cross-functional collaboration across sales, consulting, delivery, and partner organizations.
• Opportunity to build new markets and develop customer and technology-partner relationships.