Enterprise Sales Account Director

TL;DR

Enterprise Sales Account Director (SaaS): Manage customer relationships and develop sales strategies to drive new revenue opportunities for cloud contact center software with an accent on upselling, cross-selling, and AI offerings. Focus on closing complex sales cycles, maintaining customer retention, and exceeding sales quotas.

Location: Remote within the United States with hybrid option for candidates within 50 miles of San Ramon, CA office

Salary: $75,300 - $145,900 USD

Company

hirify.global is a leading provider of cloud contact center software focused on innovation and customer experience.

What you will do

• Establish and maintain strong relationships with existing customers as a trusted advisor.
• Develop and execute sales strategies to identify growth and revenue opportunities.
• Drive upselling and cross-selling of hirify.global products, emphasizing AI solutions.
• Manage the full sales cycle from lead generation to closure and forecasting.
• Analyze market trends and competitor activities to position hirify.global effectively.
• Ensure customer satisfaction and retention throughout implementation and support.

Requirements

• Must reside in the United States (remote) or within 50 miles of San Ramon, CA (hybrid).
• Minimum 12 years of successful sales experience, preferably in CCaaS or SaaS.
• Proven track record of exceeding sales targets and closing complex deals at the C-level.
• Ability to work independently and in a fast-paced environment.
• Strong business acumen and professional presence.

Culture & Benefits

• Comprehensive health, dental, and vision coverage starting day one.
• 401k plan with employer matching and employee stock purchase plan.
• Generous paid time off, company holidays, paid volunteer hours, and parental leave.
• Access to mental health support resources.
• Commitment to diversity, equity, and inclusion.