Enterprise Sales Account Director (CCaaS)

Location: United States. Fully remote outside a 30-mile radius of a hirify.global office; hybrid within a 30-mile radius, requiring three office days per week on Tuesday, Wednesday, and Thursday. Travel up to 50%.

Base salary: $75,300–$155,000 USD per year, plus potential annual performance bonus, stock, and other incentive compensation.

Company

hirify.global provides cloud contact center software and services, including AI capabilities, to customers worldwide.

What you will do

• Manage relationships and account strategy for a defined portfolio of existing enterprise customers.
• Establish trusted-advisor relationships and identify expansion opportunities across customer divisions.
• Drive upselling and cross-selling of hirify.global products and services, with a strong focus on AI offerings for contact centers.
• Generate opportunities through networking, referrals, associations, cold calling, and regional events.
• Own the sales cycle from lead generation through proposal development, negotiation, and closure.
• Maintain account forecasts, develop business plans, meet sales quotas, and support customer satisfaction and retention.

Requirements

• At least 12 years of successful sales experience with a record of exceeding targets, preferably in CCaaS or SaaS environments serving organizations with 100–3,000 agents.
• Demonstrated success selling to C-level stakeholders and closing complex sales cycles.
• Documented sales excellence and experience as a proactive sales hunter and closer.
• Strong professional presence, business acumen, and ability to work independently and collaboratively in a fast-changing environment.
• Ability to travel up to 50%.
• Must reside in the United States; hybrid office attendance applies within 30 miles of a hirify.global office.

Culture & Benefits

• Team-first, inclusive culture focused on diversity, collaboration, innovation, and employee authenticity.
• Health, dental, and vision coverage beginning on the first day of employment, with hirify.global covering the employee portion.
• Short- and long-term disability coverage, basic life insurance, and a 401(k) plan with employer matching.
• Mental health support, employee stock purchase plan, paid time off, company holidays, paid volunteer hours, and 12 weeks of paid parental leave.

Hiring process

• Compensation is determined during the recruitment process based on experience, skills, certifications, and specific work location.
• Recruiters provide details about the individual compensation package during the hiring process.