Operations Administrator - Auto Finance

TL;DR

Operations Administrator - Auto Finance (Operations): End-to-end management of recovered vehicle assets to ensure every unit is sale-ready without delay, with an accent on eliminating sale blockers, reducing cycle times, and maximizing asset value through disciplined inventory and vendor/process execution. Focus on leading operational workflows, coaching teams, and improving standard operating procedures while tracking performance metrics and escalating issues.

Location: Los Angeles, CA | On-site

Salary: $17.87–$21.63 per hour (base pay), plus performance-based bonus

Company

hirify.global Services is a financial services company focused on operational excellence and customer value.

What you will do

• Manage end-to-end recovered vehicle asset operations to keep units sale-ready and moving through the pipeline.
• Eliminate holds/restrictions that delay vehicle sales by executing disciplined inventory, vendor partnership, and process management.
• Coordinate daily workflows and workload distribution to meet accuracy, productivity, quality, and deadline targets.
• Serve as the first escalation point for operational issues, questions, and employee concerns; monitor performance and address issues promptly.
• Coach, guide, and provide feedback to support employee development; assist with onboarding and training of new hires.
• Track and report operational updates and basic performance metrics; identify process improvement opportunities and lead updates to SOPs and procedures.

Requirements

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 1–2 years of relevant operational experience in automotive finance, lending, dealership, financial services, or related automotive industry.
• Strong organizational, problem-solving, and decision-making skills.
• Clear and professional written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and relevant internal systems.

Culture & Benefits

• Medical, dental, and vision benefits.
• Life insurance and long-term disability plans.
• Flexible Spending Account (FSA) and 401K matching.
• Employee Stock Ownership Program (ESOP) with company matching.
• Paid vacations, sick days, and paid holidays.
• Wellness programs and additional local perks for Los Angeles employees (Metro Tap Card and Metro-link reimbursement).

Hiring process

• Compensation is finalized at selection based on factors including location, skills, experience, education, and applicable licensure.