Operations Training Coordinator (Fintech)

TL;DR

Operations Training Coordinator (Fintech): Coordinating and delivering operational training and certification for production teams with an accent on equipment operations and process efficiency. Focus on developing training plans, managing associate certifications, and evaluating performance to ensure operational standards.

Location: 100% On-site in Coppell, TX

Salary: $18.00 - 20.00 per hour

Company

hirify.global is a global fintech leader specializing in investor communications and technology-driven solutions for financial services.

What you will do

• Lead hands-on, one-on-one, and group training sessions focusing on equipment operations and operational processes.
• Conduct training needs assessments and develop comprehensive training plans.
• Oversee certification and re-certification processes to ensure all associates meet operational standards.
• Monitor, evaluate, and report on training progress while maintaining accurate activity records.
• Provide administrative support by updating and uploading relevant documentation.
• Collaborate with cross-functional teams to enhance operational efficiency and service quality.

Requirements

• Minimum 3 years of relevant experience in training or related fields.
• High School Diploma or equivalent.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong communication, problem-solving, and organizational skills.
• Must be based in or able to work 100% on-site in Coppell, TX.
• Availability for shift work: non-peak (4:00 PM - 12:30 AM) and peak (6:00 PM - 6:00 AM).

Culture & Benefits

• Comprehensive health and wellness benefit offerings.
• Collaborative, engaging, and inclusive work environment.
• Culture of empowerment and career development.
• Bonus eligibility.