Technology Sales Support Specialist (CPM/EPM)

TL;DR

Technology Sales Support Specialist (CPM/EPM): Supporting sales representatives by delivering technical solutions and product demonstrations with an accent on complex customer inquiries and technical documentation. Focus on bridging knowledge gaps through training and collaborating with technical teams to resolve product issues.

Location: Must be based in the U.S. or Canada, with a preference for candidates in the EST time zone. Role requires 25-35% travel.

Compensation: $57,400 - $98,350 USD

Company

hirify.global is a global provider of professional information, software solutions, and services for clinicians, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors.

What you will do

• Deliver technology solutions by supporting sales representatives during customer interactions.
• Perform detailed product functionality demonstrations for prospective clients.
• Develop and refine technical sales documentation and presentation materials.
• Address complex customer inquiries and collaborate with technical teams to troubleshoot issues.
• Maintain and improve technical information databases.
• Provide input during product training sessions and assist in training new team members.

Requirements

• Must be based in the U.S. or Canada.
• Prior consulting, implementation, or presales experience.
• Industry knowledge within the CPM/EPM space is preferred.
• Strong technical aptitude and proficiency in software tools like CRM systems.
• Ability to travel 25-35% of the time.
• Excellent communication and customer service skills.

Culture & Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) retirement plan with company contributions.
• FSA/HSA and commuter benefits.
• Tuition assistance program for professional development.
• Generous vacation, sick time, and paid parental leave.