Senior Staff Engineer (Ruby/React)

Location: Chicago, United States; hybrid

Salary: $208,000–$349,655/year base compensation; expected OTE of $232,000–$390,000/year for candidates based in the United States.

Company

hirify.global is a customer engagement SaaS platform that helps brands deliver personalized cross-channel messaging and AI-powered customer experiences.

What you will do

• Set the technical vision, architectural direction, and quality bar for the Channels division.
• Lead large, ambiguous projects across multiple teams from problem framing and design through rollout and operational support.
• Build shared frameworks, foundational systems, platform services, and code-generation tooling for messaging channels.
• Evolve the customer-facing dashboard and delivery engines, including real-time feedback and channel-specific configuration.
• Improve observability, error handling, incremental rollouts, and reliability across dashboard and delivery layers.
• Mentor engineers and influence technical decisions through architecture reviews, code reviews, pairing, and clear communication.

Requirements

• 10+ years of software engineering experience, including technical leadership across multiple teams or complex product systems.
• Experience with Ruby on Rails and modern frontend development using TypeScript and React.
• Experience designing and shipping frameworks, libraries, or platform services used by other engineers.
• Strong architectural judgment and experience with distributed systems, event-driven architectures, and API design.
• Ability to communicate technical risks as business risks, mentor engineers, build consensus, and deliver work independently in ambiguous environments.

Nice to have

• Experience with shared component libraries or design system primitives.
• Experience with real-time systems and event-driven message orchestration.
• Experience with developer experience tooling, code generation, scaffolding, or CI/CD for large-scale codebases.
• Experience scaling a product from early stage to enterprise scale while maintaining developer velocity.

Culture & Benefits

• Hybrid ways of working with a curated in-office experience focused on community, collaboration, and innovation.
• Equity through restricted stock units, retirement and employee stock purchase plans.
• Flexible paid time off and medical, dental, vision, life, and disability benefits.
• Fertility benefits and equal paid parental leave.
• Professional development through career pathing, learning platforms, and an annual learning stipend.
• Employee Resource Groups, volunteer opportunities, donation matching, and a collaborative culture.

Hiring process

• AI-assisted tools may analyze application materials and support interview scheduling, recording, and note summarization.
• Recruiting teams remain responsible for hiring decisions; candidates may have rights to request information, opt out, or request manual review depending on location.