Key Account Manager (Transportation)

TL;DR

Key Account Manager (Transportation): Managing long-term relationships with end customers in the transportation sector with an accent on strategic account development, complex solution sales, and cross-departmental coordination. Focus on driving growth, managing account documentation, and building trust with key decision-makers.

Location: Must be based in Tokyo, Japan (Hybrid: 3 days in office, 2 days WFH).

Company

hirify.global is a global market leader in network video surveillance and security solutions, operating as an independent entity within the Canon Group.

What you will do

• Develop and execute annual business plans for key accounts to drive long-term growth.
• Manage complex relationships with end customers, acting as the primary point of contact.
• Coordinate resources across sales, technical, and marketing teams to deliver integrated solutions.
• Present proposals and solutions to decision-makers and site management.
• Maintain accurate account documentation and track performance against KPIs.
• Participate in trade shows, seminars, and promotional sales activities.

Requirements

• Japanese: Native level or JLPT N1 certification required.
• Over 10 years of experience in sales within the IT industry.
• Bachelor’s degree in business or equivalent.
• Strong negotiation, presentation, and interpersonal skills.
• Ability to work autonomously and manage multiple priorities in a fast-paced environment.
• English proficiency (TOEIC 600+ preferred for global communication).

Nice to have

• Experience working with government segment consultants and customers.
• Knowledge of IT networking, IP-based technologies, and applications.
• Experience with Salesforce.
• Background in hardware or software product sales.

Culture & Benefits

• Hybrid working model with flexibility in start and finish times.
• Comprehensive Mental Health and Employee Assistance Program (EAP).
• Opportunities for international travel.
• Focus on work-life balance with minimized overtime.
• Great Place to Work certified environment.