Account Executive/Sr Account Executive (CCaaS/SaaS)

Location: Tokyo, Japan (hybrid/flexible). Applicants must be legally permitted to work in Japan.

Company

hirify.global provides AI-powered customer and employee experience orchestration through cloud software connecting people, systems, data, and AI.

What you will do

• Drive net new business through proactive prospecting, pipeline generation, and closing new logos.
• Manage and grow existing accounts through cross-sell, up-sell, retention, and value realization.
• Build and execute strategic account plans balancing short-term wins with long-term growth.
• Manage complex sales opportunities across the full sales cycle, including discovery, objection handling, negotiation, and closing.
• Align customer business objectives with hirify.global cloud customer engagement solutions and act as a trusted advisor.
• Collaborate with technical pre-sales, business consultants, customer success, peers, and management.

Requirements

• Track record selling cloud customer engagement solutions, CCaaS, or SaaS to diverse customers.
• Experience acquiring new business and expanding existing accounts in complex, consultative sales environments.
• Strong active listening, objection handling, negotiation, communication, presentation, and organizational skills.
• Ability to manage multiple opportunities and workstreams while consistently meeting or exceeding sales targets.
• Business-to-business experience in software sales or relevant verticals such as BPO, utilities, retail, automotive, or travel and transportation.
• Excellent written and verbal communication skills in Japanese.

Culture & Benefits

• Flexible-first ways of working within a global organization.
• Mentorship, learning programs, leadership development, and education support.
• Paid volunteer time, August Free Fridays, and well-being resources.
• Regionally tailored programs for employees and their families.
• Work on AI-powered technology used by more than 8,000 organizations worldwide.

Hiring process

• Application review by the Talent Acquisition team and hiring team.
• Zoom interview followed by meetings with the hiring manager and interview team.
• Most processes include no more than five interviews before final steps.