Accounts Receivable Specialist

TL;DR

Accounts Receivable Specialist: Managing a portfolio of accounts to minimize bad debt exposure with an accent on account follow-up, billing resolution, and delinquency management. Focus on loss prevention, collections productivity, and providing high-quality customer service to agents and brokers.

Location: Must be based in Richmond, VA or surrounding area; hybrid role requiring 3 days in the office per week.

Company

hirify.global Group is a Fortune 500 holding company specializing in insurance, reinsurance, and investment operations with a global presence.

What you will do

• Manage a portfolio of accounts to minimize bad debt exposure.
• Perform account follow-up for assigned agents, brokers, and customers.
• Resolve billing problems and answer inquiries regarding account status.
• Set up financial arrangements and negotiate mutually acceptable resolutions for delinquencies.
• Monitor accounts for delinquent payments and apply collection techniques.
• Collaborate with team members to ensure collections productivity and service standards.

Requirements

• US Work Authorization required (no sponsorship provided).
• High School diploma required; some college preferred.
• Minimum of 1-year accounts receivable experience preferred.
• Proficiency in MS Word, Excel, and Outlook.
• Strong organizational and communication skills.
• Ability to work within deadlines and collaborate effectively.

Culture & Benefits

• Hybrid work model with 3 days in the office and 2 days remote.
• Comprehensive health, dental, and vision insurance options.
• 401(k) plan with employer match contributions.
• Employee Stock Purchase Plan and parental leave.
• Paid Time Off (PTO), corporate holidays, and floating holidays.
• Focus on diversity, inclusion, and ongoing career development.