Training Manager (Medicare)

TL;DR

Training Manager (Medicare): Leading the Advanced Health Training team to develop and facilitate onboarding and ongoing training programs for sales-focused roles with an accent on performance metrics and compliance standards. Focus on bridging knowledge gaps, coaching sales agents, and enhancing overall team effectiveness through data-driven instructional design.

Location: Must be based in Chicago, IL (Willis Tower). Must be eligible to work in the United States without sponsorship.

Salary: $55,000–$65,000 per year.

Company

hirify.global is a people-first organization dedicated to helping individuals achieve their best work and lives through comprehensive health and financial services.

What you will do

• Create and facilitate onboarding training programs for new sales hires.
• Partner with sales managers to identify and bridge knowledge and skill gaps.
• Collaborate with the Quality Assurance team to ensure compliance with industry standards.
• Manage and mentor a team of assigned training staff.
• Monitor and measure the effectiveness of training programs using performance metrics.
• Continuously update and enhance training materials and reference databases.

Requirements

• Bachelor’s Degree or equivalent experience required.
• Minimum 2 years of management experience required.
• Minimum 2 years of experience in training, coaching, or instructional design.
• Must be eligible to work in the United States without visa or residency sponsorship.
• Proven ability to coach sales agents and utilize performance metrics for improvement.
• Excellent written and verbal communication skills with experience speaking to large audiences.

Nice to have

• Medicare or insurance industry experience.
• Current Health Insurance Producer License.
• Experience in a call center or high-volume sales environment.

Culture & Benefits

• Comprehensive health, wellbeing, and retirement benefits.
• Robust learning and development programs.
• Paid time off and financial benefits.
• Inclusive, people-first culture that celebrates diversity.
• Reimbursement for job-related expenses.