Supplier Relationship Manager (Technology)

TL;DR

Supplier Relationship Manager (Technology): Contributing to and executing the Technology Supplier Management strategy across global IT with an accent on supplier lifecycle governance, training, and supplier performance monitoring. Focus on identifying and mitigating supply risks, standardising supplier management techniques, and driving win-win continuous improvements while maximising supplier value.

Location: York OR Lisbon (Hybrid working - Min 2 days in the office per week)

Company

International specialist insurer.

What you will do

• Establish and embed the Supplier Management Framework and contribute as a subject matter expert.
• Develop supplier management guides/templates and deliver training to Relationship Managers on best practices.
• Standardise supplier management techniques, maintain a supplier management register, and collaborate on Exit Plans.
• Support supplier performance implementation and measurement via the Procurement platform (Marketplace).
• Facilitate and attend Quarterly Business Reviews for Tier 1 suppliers; support governance and escalation for service/scope/quality/cost issues.
• Run a Supplier Management forum and Community of Practice; collaborate with Technology Category Managers across the procurement lifecycle.

Requirements

• 5+ years of experience in a similar supplier management role (less years considered with the right level of knowledge).
• Knowledge of supplier management processes across the supplier lifecycle.
• Experience managing IT suppliers and working with IT leadership teams.
• Extensive understanding and practical use of contract and supplier management principles.
• Ability to influence others and build relationships across country boundaries.
• Analytical, fact-based approach with delivery focus and commitment to agreed timescales.

Nice to have

• MCIPS or an SRM qualification.
• Knowledge of financial or insurance industries and their regulatory requirements.

Culture & Benefits

• Hybrid working model with team-set structure to support work-life balance.
• Inclusive culture focused on diversity and challenging convention.
• Permanent full-time role within the Procurement team.

Hiring process

• Application review followed by interview stages (details not specified).