Mid-Market Account Manager (SaaS)

TL;DR

Mid-Market Account Manager (SaaS): Managing and growing a portfolio of existing customers to drive net revenue growth with an accent on strategic account planning, executive relationship building, and expansion initiatives. Focus on identifying untapped opportunities, executing upsell/cross-sell strategies, and achieving NRR objectives in a fast-paced environment.

Location: Remote (USA). Travel approximately 25% to customer sites and industry events is required.

Company

hirify.global is a modern software platform helping organizations worldwide manage their fleet operations, backed by significant Series D funding.

What you will do

• Own a portfolio of Mid-Market accounts with responsibility for retention, expansion, and net revenue growth.
• Develop and execute strategic account plans to identify growth opportunities and expansion pathways.
• Conduct account mapping to build multi-threaded relationships across departments and executive stakeholders.
• Drive expansion strategy through proactive upsell, cross-sell, and product adoption initiatives.
• Partner with Customer Success to maximize adoption, value realization, and expansion readiness.
• Present business reviews, strategic recommendations, and product demonstrations to stakeholders at all levels.

Requirements

• 3+ years of quota-carrying Account Management or SaaS sales experience with a track record of exceeding targets.
• Demonstrated success in driving expansion revenue through account planning and renewal strategies.
• Strong account mapping and stakeholder management skills, including experience with executive decision-makers.
• Ability to develop and execute account growth strategies that drive measurable business outcomes.
• Must be based in the USA and willing to travel approximately 25% of the time.
• Strong commercial acumen, negotiation skills, and executive presence.

Culture & Benefits

• Comprehensive health, dental, and vision insurance options.
• 401(k) match of 4%.
• Generous PTO policy starting at 4 weeks plus 14 company holidays.
• Paid parental leave and disability coverage.
• Professional development, wellbeing, and business expense stipends.
• Remote-friendly culture with equipment provided.