Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Driving customer value and revenue growth through strategic upselling and cross-selling of facility management software with an accent on building long-term client relationships. Focus on managing assigned territories, executing sales sequences, and collaborating with cross-functional teams to ensure high customer satisfaction and retention.

Location: Must be based in the United States. Requires travel to Columbus, OH for the first week of onboarding and annual company events.

Compensation: OTE $100,000–$110,000 (Base $50,000–$55,000 + commissions).

Company

hirify.global is a fast-growing provider of cloud-based facility maintenance and management software serving education, property management, and manufacturing sectors.

What you will do

• Upsell and cross-sell additional features to existing customers within an assigned territory.
• Generate and convert leads using sales tools and sequences.
• Present informed offers based on customer goals, usage patterns, and recent activity.
• Collaborate with Marketing and Customer Retention teams to build pipeline and close deals.
• Maintain accurate records of all client interactions and tasks in Gainsight.
• Ensure account compliance with purchased licenses.

Requirements

• Must be based in the United States.
• Proven track record of exceeding sales quotas.
• Proficiency in Salesforce data schema and configuration.
• Advanced skills in Microsoft Excel.
• Excellent relationship-building and negotiation skills.
• Ability to travel to customer events and the Columbus, OH office as required.

Culture & Benefits

• 100% company-paid health, dental, vision, and life insurance.
• Remote-first environment with a home office stipend ($500) and monthly internet allowance ($60).
• Generous PTO and UTO policies with a flexible work schedule.
• Collaborative, high-energy team culture focused on continuous improvement.
• Significant influence over company direction and content strategy.

Hiring process

• Phone screen with PeopleOps.
• Hiring manager interview including a technical sales exercise.
• Final panel interview with the hiring team and key teammates.
• Background check required prior to onboarding.