Director, AI & Experience Orchestration Sales (AI)

TL;DR

Director, AI & Experience Orchestration Sales (AI): Leading a team of specialist overlay sellers to drive adoption of AI-powered customer experience solutions across EMEA with an accent on coaching, scaling high-performing teams, and influencing territory strategies. Focus on translating complex business challenges into AI-driven use cases and accelerating enterprise sales cycles through strategic partnership with account executives.

Location: Must be based in the United Kingdom

Company

hirify.global is a global leader in AI-powered experience orchestration, empowering organizations to deliver personalized customer and employee experiences at scale.

What you will do

• Lead, coach, and develop a team of specialist directors focused on AI and experience orchestration.
• Establish operating models for collaboration between AI specialists and core account executives.
• Drive consistent execution of AI-focused sales motions to meet pipeline and revenue goals.
• Partner with subregional sales leadership to align coverage and engagement priorities.
• Support complex enterprise opportunities by engaging with senior customer stakeholders.
• Collaborate cross-functionally with product, marketing, and customer success to improve go-to-market effectiveness.

Requirements

• Must be based in the United Kingdom
• 10+ years of experience in enterprise software sales, specifically with AI solutions in the customer experience domain.
• 5+ years of people management experience leading specialist, direct sales, or pre-sales teams.
• Strong understanding of conversational AI and experience orchestration technologies.
• Proven ability to influence outcomes in matrixed sales environments without direct account ownership.
• Excellent communication, presentation, and executive engagement skills.

Culture & Benefits

• Opportunity to work at a global scale with a team of over 6,000 employees.
• Independence and ownership over work with the resources of a large tech company.
• Focus on empathy, collaboration, and innovation in the customer experience landscape.
• Commitment to fairness and equal opportunity in the workplace.