Partner Program Director (AI)

TL;DR

Partner Program Director (AI): Leading the strategic relationship with technology and solution partners to scale hirify.global’s market presence with an accent on partner enablement, joint go-to-market execution, and solution adoption. Focus on driving revenue growth through ISV, SI, and BPO ecosystems while aligning partner objectives with hirify.global’s AI-driven platform capabilities.

Location: Must be based in the United States (Remote)

Company

hirify.global is a Stanford AI Lab-backed company providing a unified AI platform for conversational intelligence and real-time agent augmentation, trusted by global leaders like United Airlines and Marriott.

What you will do

• Guide partners on building long-term, mutually beneficial relationships and scaling their hirify.global practice.
• Design and execute comprehensive onboarding and enablement programs for technology and solution partners.
• Collaborate with internal Sales, Product, and Professional Services teams to drive partner-sourced and partner-influenced revenue.
• Develop partner success plans and maturity roadmaps to increase self-sufficiency and solution adoption.
• Identify and develop joint use cases and vertical-specific opportunities to accelerate customer success.
• Serve as the voice of the partner ecosystem, providing actionable feedback on product gaps and market trends to leadership.

Requirements

• 10+ years of experience in customer-facing roles such as Partner Success, Customer Success, or Solution Consulting.
• 5+ years of experience working specifically in the Contact Center space.
• Proven experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments.
• Demonstrated ability to translate complex business requirements into technical solutions.
• Strong project management skills with the ability to work cross-functionally across Sales, Product, and Engineering.
• Excellent communication skills with the ability to engage effectively with both technical and executive audiences.