Partner Program Director (AI)

Location: United States (Remote)

OTE range: $220,000–$250,000 plus equity; total compensation also includes variable compensation and benefits.

Company

hirify.global provides an AI-powered customer experience platform combining conversational AI agents, real-time human agent augmentation, and conversation intelligence.

What you will do

• Own relationships with technology and solution partners as their primary hirify.global platform expert and trusted advisor.
• Develop partner success plans, maturity roadmaps, onboarding programs, and enablement initiatives.
• Align partner objectives and industry expertise with hirify.global capabilities, market opportunities, and joint solutions.
• Collaborate with Product, Professional Services, Sales, Engineering, and Enablement teams to drive partner outcomes.
• Support partner-sourced and partner-influenced opportunities, joint use cases, industry solutions, and go-to-market strategies.
• Monitor partner health and adoption, resolve technical gaps, and communicate partner needs and product feedback to leadership.

Requirements

• 10+ years of experience in customer-facing roles such as Partner Success, Customer Success, Solution Consulting, or Partner Relationship Management.
• 5+ years of experience in the contact center industry.
• Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments.
• Ability to develop platform expertise and engage effectively with technical and executive audiences.
• Ability to translate business requirements into technical solutions and collaborate cross-functionally with Sales, Product, and Engineering.
• Excellent communication, project management, and organizational skills.

Culture & Benefits

• Remote work from the United States.
• Location-based compensation reflecting market conditions, experience, skills, education, and geography.
• Variable target compensation with potential to exceed target earnings when goals are surpassed.
• Equity and a comprehensive benefits package for employees and their families.
• AI-assisted recruiting tools may be used with human review and oversight.

Hiring process

• Interviews may be recorded or transcribed only with prior authorization; candidates may request accommodations or exceptions for review.
• Recruiting communications come from the @hirify.global.ai domain.