Senior Director, APAC Sales (AI)

TL;DR

Senior Director, APAC Sales (AI): Defining and executing the go-to-market strategy for AI-driven customer service solutions across the APAC region with an accent on building high-performing sales teams and driving pipeline growth. Focus on scaling regional operations, navigating complex multi-threaded deal cycles, and establishing market leadership in a rapidly evolving AI landscape.

Location: Must be based in Sydney, Australia. This is a hybrid role requiring at least three days per week in the office.

Company

hirify.global is a leading AI customer service platform helping businesses deliver impeccable support through advanced AI agents and integrated help desk solutions.

What you will do

• Define and drive the APAC go-to-market strategy in partnership with global leadership.
• Build, develop, and lead a high-performing team of second-line sales leaders across key APAC markets.
• Own the regional revenue forecast and drive precision in pipeline generation and deal inspection.
• Create scalable, repeatable regional sales plans and execution motions.
• Partner with Marketing, Product, and Customer Success to align on messaging and the customer journey.
• Coach the team on navigating complex deal cycles and communicating value to senior stakeholders.

Requirements

• 10+ years of leadership experience in SaaS sales.
• Proven track record of hiring and retaining high-performing sales teams in the APAC region.
• Experience leading leaders in a second-line management capacity.
• Deep understanding of APAC markets and experience building GTM strategies for the region.
• Strong proficiency in outbound-led sales, forecasting, and methodologies like MEDDPICC.
• Excellent cross-functional leadership skills within matrixed, global organizations.

Nice to have

• Experience in the AI or customer service software industry.
• Experience partnering with the partner ecosystem.

Culture & Benefits

• Competitive salary and equity in a fast-growing company.
• Flexible paid time off policy.
• Healthcare stipend for private health insurance.
• Catered weekday lunches and fully stocked kitchen.
• Access to best-in-class AI tools and experimentation.
• Hybrid work environment fostering collaboration and connection.