Renewals Manager

TL;DR

Renewals Manager (SaaS): Own the commercial execution of renewals for an assigned portfolio by driving proactive, value-based sales conversations through contract signature. Focus on leading renewal negotiations, maximizing price-to-value uplift, and managing renewal pipeline accuracy with cross-functional collaboration.

Location: New York City, New York, USA (hybrid — at least 3 days a week in office)

Salary: $98,000 - $181,000 base pay range

Company

hirify.global provides financial market services and technology solutions.

What you will do

• Own the commercial execution of renewals for an assigned account portfolio, from initial outreach to contract signature.
• Drive revenue and retention by securing renewals, maximizing price realization, and identifying expansion/upsell opportunities.
• Lead renewal negotiations, contract terms, and pricing to achieve commercial targets while maintaining customer trust.
• Manage the renewal pipeline with accurate CRM data, forecasting, and stakeholder updates to deliver “no surprises” on renewal performance.
• Collaborate with Account Executives, Deal Desk, Sales Ops, and Legal, using Customer Success insights on adoption and health.

Requirements

• 5-7+ years of sales experience with a focus on renewals.
• Proven track record of meeting or exceeding renewal and expansion targets in a SaaS or technology sales environment.
• Strong negotiation and objection-handling skills; comfortable working within templates/guardrails in matrixed stakeholder environments.
• Proficiency with Salesforce (or similar CRM); familiarity with CPQ/CLM, DocuSign, and basic reporting/Excel.
• Clear, concise communication skills and ability to manage multiple renewals simultaneously while keeping partners aligned.

Culture & Benefits

• Hybrid home/office schedule for most positions (at least 3 days a week in office).
• 401(k) with 6% employer match, Employee Stock Purchase Program with 15% discount, and student loan repayment up to $10k.
• Comprehensive medical, dental, and vision coverage plus a health spending account with employer contribution.
• Paid flex days, generous paid time off, and paid parental leave.
• Education Assistance Program, job skills training, and professional development opportunities.

Hiring process

• Interviews to assess renewals/sales experience, negotiation approach, and CRM/process proficiency.
• Evaluation of cross-functional collaboration and ability to manage multiple renewal cycles.