Senior Manager, Digital Employee Experience (IT)

TL;DR

Senior Manager, Digital Employee Experience (IT): Defining and delivering a seamless, modern technology experience for employees across a global footprint with an accent on endpoint architecture, security, and lifecycle management. Focus on driving digital workplace strategy, enhancing productivity through automation, and leveraging AI to improve employee experiences.

Location: Chicago, Illinois, USA

Salary: $140,800 - $226,000

Company

hirify.global is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy.

What you will do

• Define and lead the global Digital Employee Experience (DEX) strategy and governance.
• Manage the Global Desktop Engineering team, including budget and vendor coordination.
• Oversee endpoint architecture, security, and lifecycle management using tools like Intune, SCCM, and Jamf.
• Partner with IT, HR, and Security to deliver reliable, user-centric technology solutions.
• Implement AI-driven opportunities to enhance automation and personalized employee experiences.
• Drive adoption and change management through training and self-service enablement.

Requirements

• Bachelor’s degree in IT, Engineering, Computer Science, or equivalent experience.
• 8–12+ years of experience in digital workplace or end-user computing roles.
• 3–5+ years of experience leading global or distributed teams.
• Strong expertise in endpoint management, collaboration tools, and ITSM/ITIL processes.
• Proven ability to deliver enterprise-scale digital workplace initiatives.
• Experience influencing senior stakeholders and managing budgets.

Nice to have

• Experience in manufacturing or industrial environments.
• Familiarity with ServiceNow.

Culture & Benefits

• Commitment to fostering an inclusive workplace and associate growth.
• Competitive compensation and performance-based incentives.
• Culture guided by principles of teamwork, innovation, and customer focus.
• Opportunities for professional development and career advancement.