AVP Team Manager (Insurance)

TL;DR

AVP Team Manager (Insurance): Leading a team of claims professionals to manage commercial general liability claims with an accent on coverage analysis, litigation strategy, and performance metrics. Focus on driving operational excellence, mentoring high-performing staff, and ensuring superior service delivery within the US P&C portfolio.

Location: Must be based in Atlanta, Boston, Chicago, Hartford, New York, or Scottsdale. This is a hybrid role requiring 2 days per week in the office.

Salary: $120,000–$155,000

Company

hirify.global is an international specialist insurer focusing on commercial risks with a culture that encourages challenging conventions and creative problem-solving.

What you will do

• Manage claims volume and team staffing, including assessing and allocating complex or severe claims.
• Implement and execute best practices for reserve-setting, coverage analysis, and claim-handling strategies.
• Drive KPIs and adherence to standards through regular managerial file audits.
• Review and approve coverage correspondence, including sensitive denials and complicated issues.
• Lead litigation management and strategy to achieve efficiency and effectiveness.
• Coach, train, and motivate team members while acting as an escalation point for broker and customer concerns.

Requirements

• Minimum 10 years of experience in handling claims.
• Minimum 5 years of experience in Commercial General Liability (Bodily Injury and 3rd Party Property Damage).
• Minimum 4 years of claims management experience.
• Expert knowledge of coverage analysis, litigation management, and negotiation.
• Ability to obtain and maintain insurance adjuster licenses.
• Strong analytical, critical thinking, and communication skills.

Nice to have

• JD from an ABA-accredited law school.
• Construction Defect experience.
• New York Labor Law experience.

Culture & Benefits

• Comprehensive health, vision, dental, and FSA plans.
• 401(k) with company matching.
• Generous PTO policy, paid parental leave, and 4-week paid sabbatical every 5 years.
• Annual $600 fitness reimbursement and Headspace subscription.
• Modern, open office environment with a values-driven, collaborative culture.