Sr. IT Business Services Specialist

TL;DR

Sr. IT Business Services Specialist: Providing advanced Level 3 IT support and enterprise platform administration with an accent on Microsoft ecosystem management and automation. Focus on managing Intune, Entra ID, and Office 365 services while delivering high-level support for executives and office infrastructure in an on-site environment.

Location: On-site in Leeds, UK

Company

hirify.global is a global leader in data and software services, transforming the vehicle lifecycle and protecting digital identities through innovative automation and cognitive insights.

What you will do

• Provide Level 3 support for end-user computing across macOS, Windows, iOS, and Android.
• Manage Microsoft Intune for endpoint configuration and Entra ID/Office 365 services.
• Develop automation and reporting tools using PowerShell and Microsoft Graph API.
• Deliver white-glove support for executives and high-profile events.
• Oversee identity lifecycle management and office technology platforms including AV and networking.
• Participate in security audits and ensure compliance with ISO/SOX/SOC standards.

Requirements

• 5+ years of IT support experience in a corporate environment.
• Strong technical proficiency in Windows 10/11 and macOS troubleshooting.
• Hands-on experience with Intune, Entra ID, and Office 365 administration.
• Familiarity with Active Directory and identity management.
• Basic to intermediate PowerShell scripting and Microsoft Graph API exposure.
• Must be able to work on-site in Leeds.

Nice to have

• Experience supporting senior executives.
• Knowledge of networking fundamentals (Wi-Fi, LAN).
• Exposure to ISO audit preparation and remediation.
• Experience with ServiceNow or Jira ticketing systems.

Culture & Benefits

• Opportunity to work in a global, innovative, and data-driven environment.
• Focus on continuous learning and professional development.
• Collaborative team culture with exposure to strategic IT projects.