Manager, Marketing Operations (Fintech)

TL;DR

Manager, Marketing Operations (Fintech): Overseeing the end-to-end content supply chain and marketing production workflows to accelerate content delivery with an accent on process optimization, technology integration, and team leadership. Focus on managing complex cross-functional projects, implementing AI-driven automation, and ensuring high-quality output across all marketing channels.

Location: Must be based in or able to work from the Toronto/Mississauga area (Hybrid)

Salary: $146,000 – $170,000 CAD

Company

A leading global financial services firm dedicated to helping investors build better financial futures through trusted investment portfolios and innovative services.

What you will do

• Lead and develop a high-performing marketing production and operations team through coaching and goal setting.
• Optimize the end-to-end content supply chain, including intake, production, translation, and distribution.
• Define and maintain Service Level Agreements (SLAs) with internal stakeholders and external vendors.
• Own the technology roadmap for workflow tools, including Adobe Workfront, Digital Asset Management, and AI-based content creation tools.
• Manage vendor relationships, including selection, performance monitoring, and service delivery accountability.
• Identify and resolve operational bottlenecks by streamlining processes and integrating new technologies.

Requirements

• Current work authorization for Canada is required.
• 5+ years of marketing operations experience, with a strong background in technology and data.
• 3+ years of experience leading and growing high-performing teams.
• Deep expertise in marketing technology strategy, specifically content supply chain implementation.
• Strong experience with marketing workflow management, particularly Adobe Workfront.
• Ability to communicate clearly and diplomatically with diverse stakeholders.

Culture & Benefits

• Flexible hybrid working arrangement.
• Comprehensive health benefits starting on day one with 100% employer-paid premiums.
• Company-funded RRSP contribution after 6 months (no matching required).
• Parental leave top-up to 100% of salary for 25 weeks.
• Generous time off policy, including paid volunteer days.
• Extensive professional development opportunities, including tuition reimbursement and training access.