Global Life Cycle Service Strategy & Transformation Director (Manufacturing)

TL;DR

Global Life Cycle Service Strategy & Transformation Director (Manufacturing): Leading the global service business transformation to elevate after-sales into a primary profit engine with an accent on recurring revenue growth and digital service innovation. Focus on scaling global capabilities, optimizing spare parts profitability, and driving a fundamental shift toward outcome-based service models.

Location: Must be based in or able to work from offices in Germany (Neuburg a.d. Kammel, Bellheim), Spain (Madrid), or Portugal (Lisbon).

Company

hirify.global is a leading global manufacturer of dynamic storage, retrieval, and distribution systems for industrial, retail, and administrative sectors.

What you will do

• Lead the global LCS growth strategy to achieve 15% CAGR and expand recurring revenue models.
• Transform the service business model toward proactive, predictive, and outcome-based services.
• Manage the global spare parts business to enhance profitability through pricing and e-commerce.
• Strengthen central functions including digital platforms, CRM, and pricing governance.
• Act as the global integrator across regions to ensure consistency and scalability in execution.
• Increase customer retention and lifetime value through data-driven performance metrics.

Requirements

• Proven experience in leading global strategy and transformation within a complex, matrix organization.
• Strong commercial acumen with a track record of driving revenue growth and recurring business models.
• Demonstrated success in digital transformation and service innovation in industrial or technology environments.
• Highly influential leadership skills with expertise in stakeholder management and performance coaching.
• Ability to translate strategy into execution with a data-driven, results-oriented mindset.

Culture & Benefits

• Secure position in a fast-growing international company with long-term prospects.
• Flexible working hours and annual vacation based on local country regulations.
• Access to a wide range of training opportunities via the internal academy.
• Comprehensive benefits including company pension plan and capital-forming benefits.
• Supportive environment with an Employee Assistance Program and team-oriented culture.