Junior Client Operations Partner

TL;DR

Junior Client Operations Partner (Operations): Managing client operational requirements and service delivery for the UK team with an accent on requirement gathering, project coordination, and quality assurance. Focus on building strong client relationships, resolving operational inquiries, and collaborating with internal teams to ensure high-quality solution delivery.

Location: Must be based in Warsaw, Poland (Hybrid: 2 days/week in office).

Salary: 71,700 – 96,000 PLN gross per year.

Company

hirify.global is a global leader in consumer intelligence, providing comprehensive insights into consumer buying behavior through advanced analytics and state-of-the-art platforms.

What you will do

• Serve as the primary operational contact for clients, managing requirement gathering, delivery timelines, and quality issues.
• Coordinate meetings and communication between clients, Customer Success, and Sales teams.
• Translate client requirements into actionable internal work orders and monitor project progress.
• Partner with internal operations teams to troubleshoot and resolve client inquiries.
• Ensure high-quality solution delivery and coordinate post-production quality checks.
• Identify opportunities to enhance client data and suggest improvements for database production.

Requirements

• 2+ years of experience working with corporate clients.
• Strong problem-solving and analytical skills with the ability to interpret data.
• Excellent written and verbal communication skills.
• Ability to work collaboratively across diverse, international teams.
• Proactive mindset with a focus on continuous improvement and client satisfaction.

Culture & Benefits

• Hybrid work model with provided home office equipment.
• Private medical coverage (Medicover) and life insurance.
• Access to LinkedIn Learning for professional development.
• Multisport card and benefit platform for entertainment.
• Employee Assistance Program (EAP) for 24/7 confidential support.
• Volunteer time off and additional days off for significant life moments.