Account Manager

TL;DR

Account Manager: Managing customer relationships and driving revenue growth within an assigned territory with an accent on cross-selling, customer retention, and strategic account planning. Focus on identifying market trends, resolving escalations, and ensuring high customer satisfaction through proactive communication and data-driven insights.

Company

hirify.global is a global leader in data and software services, transforming the vehicle lifecycle and protecting home and digital assets through advanced automation and insights.

What you will do

• Implement customer analysis to identify trends and revenue opportunities.
• Build and maintain profitable relationships with key clients to reinforce loyalty.
• Monitor customer satisfaction ratings and resolve complaints efficiently.
• Manage communications regarding new products and services.
• Leverage social media to engage with customers and generate leads.
• Collaborate with internal teams to plan and execute strategic business outcomes.

Requirements

• 3+ years of experience in an Account Management environment.
• Strong analytical skills and ability to work in a quota-driven environment.
• Excellent verbal, written, and interpersonal communication skills.
• Proven experience in negotiation, cross-selling, and conflict resolution.
• Ability to perform in a fast-paced, evolving environment.
• Location: Must be based in Mitikah (Mexico City).

Nice to have

• Bachelor's degree.
• Experience working with Salesforce and ChurnZero.

Culture & Benefits

• Opportunity to work for a global leader in digital transactions.
• Exposure to an innovative, fast-paced, and evolving work environment.
• Focus on professional growth and strategic territory management.