Athletic Trainer/DME Field Service Rep (Brooklyn, NY)

Location: Brooklyn, NY; field-based service across physician offices, hospitals, patient homes, and clinics. Travel up to 20% using personal transportation; overnight travel is not required. Applicants must already have full-time work authorization in the United States.

Company

hirify.global is a medical technology company developing orthopedic products, services, and integrated technologies focused on improving patient outcomes and supporting active lifestyles.

What you will do

• Measure and apply orthopedic soft goods, functional braces, bone growth stimulators, and other prescribed hirify.global products.
• Educate patients and healthcare practitioners on product use, care, and expected outcomes.
• Coordinate follow-up brace fitting appointments and provide routine customer service to patients, physicians, physician assistants, and clinical staff.
• Verify patient benefits using automation tools, including pre-authorization and collection of patient responsibility.
• Act as a liaison between patients, hirify.global, and the Sales Team.
• Achieve management-defined metrics and KPIs while following healthcare compliance, ethics, OIG, regulatory, and HIPAA requirements.

Requirements

• At least one year of experience in a hospital, healthcare facility, clinic, physician’s office, or comparable orthopedic patient-care setting.
• Demonstrated patient-care experience and strong commitment to supporting patients and healthcare practitioners.
• Valid driver’s license and current automobile insurance required.
• Must satisfy third-party credentialing and screening requirements for access to hospital accounts.
• Bachelor’s degree in a related field is strongly preferred.
• Employment visa sponsorship is not available now or in the future; full-time U.S. work authorization is required.

Nice to have

• Board of Certification in Athletic Training.
• ABC Certified Fitter-orthotics, Orthotic Fitter, Physical Therapy, NBCOT, BOC Physical Therapy, or other relevant orthopedic or clinical certification.
• Experience with insurance reimbursement and DME billing requirements.
• Experience working with multiple physicians in a high-volume clinic.

Culture & Benefits

• Patient-focused work in a fast-moving orthopedic setting.
• Collaboration with healthcare practitioners, patients, and sales professionals.
• Medical, dental, and vision insurance.
• Spending and savings accounts, 401(k), vacation, sick leave, and holidays.
• Income protection plans, discounted insurance rates, and legal services.