Clinical Services Manager (Diabetes Care)

Location: Dayton, Ohio; must reside within the geographic area of the assigned territory. Field-based work across healthcare providers’ offices, clinics, home office, and car, with regular business travel primarily by car. Overnight travel may reach 2–5 nights per month.

Annual base salary: $90,000 for U.S.-based positions, plus eligible incentive compensation.

Company

hirify.global is a medical device company developing the Omnipod platform and wearable insulin management systems for people with diabetes.

What you will do

• Build clinical partnerships with endocrinologists, primary care providers, diabetes management teams, hospitals, clinics, and private practices.
• Educate healthcare providers on diabetes management, insulin pump therapy, current technologies, and treatment practices.
• Schedule and deliver personalized patient training on the use, care, features, and functionality of hirify.global products.
• Provide follow-up consultation, troubleshoot device-related questions, and align training with patients’ clinical treatment plans.
• Evaluate and support Certified Pod Trainers, provide product updates, and act as a clinical resource.
• Maintain training metrics in Salesforce, manage administrative operations, and collaborate with territory partners on sales strategy and product adoption.

Requirements

• Associate degree and at least 2 years of related clinical experience.
• Current professional credentials or certifications such as CDCES, RD, RN, PharmD, or another relevant clinical credential; state licensure where required.
• Valid driver’s license and ability to travel regularly within the assigned territory.
• Excellent oral and written communication, influencing, collaboration, and clinical education skills.
• Ability to solve complex problems, execute territory business strategy, and use large data systems, insulin pumps, and continuous glucose monitors.
• Ability to lift, carry, and transport up to 30 lbs. of professional sales samples and literature.

Nice to have

• Bachelor’s degree.
• At least 2 years of experience training in a clinical setting or managing insulin pump patients.
• Commercial experience in the medical device or pharmaceutical industry.

Culture & Benefits

• Patient-centric work focused on improving diabetes care and quality of life.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and employee wellness programs.
• Collaborative field environment with clinical, provider, patient, and territory-partner interactions.

Hiring process

• Applications remain open until the position is filled.
• Applications are submitted online through the hirify.global Careers site.