Manager, ORCA

TL;DR

Manager, ORCA (Assessment Services): Provide strategic and operational leadership for a centralized computer-based assessment service across hirify.global, with an accent on scaling assessment capacity, maintaining policy/SOP standards, and ensuring equitable, secure, and accessible exam delivery. Focus on managing room development projects, proctoring operations, academic integrity processes, and cross-unit partnerships while overseeing staffing, facilities, technology, and budgets.

Location: hirify.global Vancouver Campus - Vancouver, BC, Canada

Salary: $7,622.83 - $11,886.67 CAD Monthly

Company

hirify.global runs ORCA as a centralized assessment service supporting secure, accessible, and flexible computer-based assessments for courses across the university.

What you will do

• Develop and implement ORCA’s strategic roadmap, expanding into new faculties, buildings, and service models.
• Oversee daily operations including staffing, facilities readiness, technology infrastructure, and partner relationships.
• Develop and continuously improve ORCA policies, SOPs, operating protocols, and incident response processes.
• Manage end-to-end room development projects (space scoping, equipment specification, network/security setup, commissioning).
• Lead budget planning and administer ORCA’s funding and cost recovery model, including reporting to partner units.
• Hire, train, schedule, supervise, and evaluate ORCA staff; deliver training for proctors and operational teams.

Requirements

• Undergraduate degree in a relevant discipline.
• Minimum five years of related experience (or equivalent combination of education and experience).
• Ability to manage complex, unionized environments and interpret/apply collective agreements.
• Strong policy interpretation and application skills, including handling ambiguous guidance within institutional and departmental procedures.
• Strong organizational and operational management skills to coordinate multiple stakeholders and priorities.
• Strong written and verbal communication skills for students, faculty, staff, and external stakeholders.

Culture & Benefits

• On-call work rotation required, including some evenings and/or weekends.
• Flexible start date between July 15 and August 1, 2026.
• Work with a service-oriented team culture grounded in fairness, accountability, professionalism, and care.
• Role supports equitable and accessible assessment experiences for students, including accommodations through the Centre for Accessibility.

Hiring process

• Applications accepted until 11:59 PM on the posting end date (June 18, 2026).