Principal Partner Solutions Consultant (AI)

TL;DR

Principal Partner Solutions Consultant (AI): Driving partner-led revenue growth and platform adoption for a unified AI customer experience platform with an accent on technical presales, strategic enablement, and cross-functional collaboration. Focus on building scalable solution frameworks, acting as a trusted advisor to GSI/BPO partners, and translating complex AI capabilities into tangible business outcomes.

Location: Must be based in the United States (Remote)

Company

hirify.global is a high-growth AI company born from the Stanford AI Lab, providing a unified platform that combines conversational AI agents and real-time human augmentation to transform customer experiences.

What you will do

• Serve as a trusted advisor and platform expert, connecting technical capabilities to strategic business outcomes for partners and customers.
• Collaborate with the partner sales team to provide tactical guidance and support on individual partner opportunities.
• Develop scalable messaging, enablement content, and solution frameworks to accelerate partner-led revenue growth.
• Lead strategic solution design discussions and serve as the escalation point for complex partner opportunities and technical challenges.
• Cultivate relationships with strategic partners including GSIs, BPOs, and technology partners.
• Influence and align cross-functional stakeholders across Sales, Product, and Engineering to scale the partner strategy.

Requirements

• 10+ years of experience in customer-facing roles, including 5+ years in technical pre-sales within high-growth SaaS or AI environments.
• 5+ years of experience working in the Contact Center space.
• Proven experience working with ISV, SI, and BPO partners in enterprise technology environments.
• Demonstrated ability to translate business requirements into technical solutions and engage effectively with executive audiences.
• Strong project management and organizational skills with the ability to work cross-functionally.
• Must be authorized to work in the United States.

Culture & Benefits

• Opportunity to work at the forefront of AI-driven customer experience innovation.
• Collaborative environment working with industry-leading minds in AI.
• High-impact role with significant influence on long-term company growth and partner strategy.
• Exposure to world-class enterprise clients and strategic global partners.