Associate Director, Customer Partner (Sales)

TL;DR

Associate Director, Customer Partner (Sales): Driving account growth and profitability for strategic clients with an accent on P&L management and executive relationship building. Focus on developing cutting-edge account strategies, minimizing renewal erosion, and expanding service scopes.

Location: Santiago, Chile (Hybrid)

Company

hirify.global is a leading infrastructure services provider that manages mission-critical technology systems for global businesses.

What you will do

• Manage and grow strategic customer accounts, focusing on maximizing profitability and revenue growth.
• Build and maintain trusted, high-level relationships with top executives.
• Develop and execute strategic account plans to ensure high retention and minimize renewal erosion.
• Own the account P&L, ensuring overall customer satisfaction, success, and compliance.
• Identify new business opportunities and collaborate with sales teams to close complex deals.
• Apply industry best practices to deliver innovative, tailor-made technical solutions.

Requirements

• 5+ years of experience running account P&L.
• Proven track record in revenue growth, cost management, and risk mitigation.
• Experience managing the end-to-end sales process.
• Deep knowledge of current business and technology trends and industry best practices.
• Strong empathetic approach to customer relationship management.
• Must be based in Santiago, Chile

Nice to have

• Bachelor's or Master's degree.
• Previous sales experience specifically within technical solutions.

Culture & Benefits

• Hybrid-friendly work culture that prioritizes well-being and flexibility.
• "Be Well" programs supporting financial, mental, physical, and social health.
• Access to professional certifications from Microsoft, Google, and Amazon.
• Inclusive environment focused on empathy, belonging, and shared success.
• Personalized development goals and continuous feedback to support career growth.