Insurance Specialist

TL;DR

Insurance Specialist: Providing professional customer support and solutions for insurance-related inquiries with an accent on empathy and adherence to process guidelines. Focus on addressing customer needs efficiently within a high-volume service environment.

Location: Must be able to work onsite in Quezon City, Philippines

Company

hirify.global is a global leader in intelligent operations and transformation, providing AI-powered solutions across various industries including insurance, healthcare, and financial services.

What you will do

• Communicate professionally with customers to resolve specific requests.
• Listen attentively to customer needs and demonstrate empathy.
• Provide accurate solutions based on established process guidelines.
• Maintain high standards of customer service in a fast-paced environment.

Requirements

• Must be based in or able to commute to Quezon City, Philippines
• Must be willing to work onsite and on shifting schedules
• Minimum of 1 year of experience in Insurance (General, Property & Casualty, or Healthcare)
• High school graduate or higher
• Strong customer service and communication skills

Culture & Benefits

• Free HMO coverage for self and dependents from Day 1
• Structured career path and professional development opportunities
• Skills training and coaching
• Paid leaves
• Safe and collaborative work environment

Hiring process

• Onsite application processing available at the Career Hub (Mon-Fri, 9:00 AM - 4:00 PM)
• Virtual processing available via Zoom (Mon-Fri, 10:30 AM - 4:00 PM)