Membership Executive (Inside Sales/Sustainability)

TL;DR

Membership Executive (Inside Sales): Managing the China market to maximize revenue and customer satisfaction through upselling and upgrades with an accent on data-driven targeting and value perception. Focus on driving sustainability improvements, hosting webinars for customer groups, and optimizing internal sales processes.

Location: Hong Kong - Hybrid (8 days a month from the office)

Company

hirify.global is the leading provider of business sustainability ratings, helping companies analyze environmental, social, and ethical risks.

What you will do

• Manage the China market to drive revenue growth through proactive upselling and account upgrades.
• Develop and host webinars to improve value perception and generate leads across the hirify.global network.
• Coordinate with frontline teams to identify sales opportunities and communicate regional initiatives.
• Analyze market trends and account data to produce technical reports for stakeholders.
• Collaborate with global colleagues to share success stories and best practices.
• Identify and implement process improvements and automation to increase team efficiency.

Requirements

• Minimum 2 years of experience in customer-facing roles such as Business Development or SDR.
• Proven track record in inside sales or upselling with a proactive outreach approach.
• Professional fluency in both Mandarin and English.
• Experience with Salesforce or similar CRM software.
• Must be based in Hong Kong.
• Ability to interpret data to drive targeted customer actions.

Nice to have

• Experience in digital marketing.
• Comfort presenting to large groups.

Culture & Benefits

• Hybrid work model with flexible working hours.
• Comprehensive health coverage including medical aid, dental, and life/accident insurance.
• Wellness allowance for physical and mental wellbeing, including professional mental health support.
• Investment in growth through learning and development programs.
• Employer MPF contributions and referral bonus policy.
• Employee-led resource groups and paid volunteer days.