Account Manager (LATAM)

TL;DR

Account Manager (LATAM): Achieving territory/channel revenue targets and leading sales execution across Central and South America with an accent on short-to-medium term sales strategy, customer relationship sustainability, and coordinated team leadership. Focus on market analysis, reporting to senior management, and ensuring compliant trading while delivering high customer satisfaction.

Location: Based in Mexico (Mexico City), covering Central and South America

Company

hirify.global (Taylor & Francis) is an academic publishing and business intelligence company.

What you will do

• Develop and execute short-to-medium term sales strategies to achieve and exceed annual sales targets.
• Manage customer relationships to ensure sustainable, profitable trading and high customer satisfaction.
• Analyze products, customers, markets, and competitors; report sales progress and business environment periodically to senior management.
• Lead and coach Sales Associates/Executives, set goals, provide feedback, and support learning and development plans.
• Coordinate with internal teams (credit control, editorial, marketing, HE sales, sales support) and customize sales tools/documentation.
• Ensure activities align with company trading and terms policy.

Requirements

• Right to reside and work in Mexico
• Minimum 5 years of sales or marketing experience in the education industry, database services, publishing, library services, or similar fields.
• Fluent English and Spanish
• Strong oral and written communication skills, including group presentations and interpreting numerical data.
• Proven leadership ability to motivate others and provide feedback.
• Ability to identify and resolve problems promptly and work effectively in group settings.

Culture & Benefits

• Full-time role with a 35-hour work week and flexible working schedule.
• Paid sick time, ample paid time off, and 3 additional discretionary holiday days.
• Up to 4 weeks of paid parental leave; medical and vision benefits.
• 401(k) match, 4 volunteering days per year, and seasonal social/charitable events.
• Training and professional development via a bespoke development plan with coaching and resources.

Hiring process

• Applications are reviewed on a rolling basis.
• Closing date for applications: 07 May 2026.