Healthcare Specialist

TL;DR

Healthcare Specialist: Providing professional customer support and solutions for healthcare-related inquiries with an accent on empathy and adherence to process guidelines. Focus on delivering high-quality service in a fast-paced, onsite environment.

Location: Must be based in Iloilo City, Philippines (Onsite)

Company

hirify.global is a global leader in intelligent operations and transformation, leveraging AI-powered platforms and deep domain expertise to serve clients across various industries including healthcare and insurance.

What you will do

• Communicate professionally with customers to address specific requests.
• Listen attentively to customer needs and demonstrate empathy.
• Provide accurate solutions according to established process guidelines.
• Work onsite in a shifting schedule environment.

Requirements

• High school graduate (Senior High School for K-12 curriculum or equivalent).
• At least 6 months of experience in the healthcare industry.
• Strong customer service skills.
• Willingness to work onsite in Iloilo City.
• Ability to work on shifting schedules.

Culture & Benefits

• Free HMO coverage for self and dependents from Day 1.
• Structured career path and professional development opportunities.
• Skills training and coaching.
• Paid leaves and a safe work environment.